Shipping, returns, cancellation and refunds

We aim to deliver our delicious treats to your doorstep in a timely and efficient manner. Orders will be processed and delivered within 2 days from the time of purchase unless you schedule your order to be delivered at a specific date and time.

 

We want you to be thrilled with your purchase of the greatest treats on this website. That being said, once you've made your order and paid up, we don't do returns and refunds. By placing an order on this website, you are with the terms set in this shipping and returns policy.

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We do accept exchanges for damaged or expired products if you inform us within 2 hours of receipt of the goods at your shipping address. The damaged or expired goods should be returned to us. All replacements will be made after we receive the returned shipment and we will cover the courier charges for returning the damaged cases. The exchange order will be sent to you at the original address. We do not offer refunds for damaged products, which will be exchanged according to our exchange policy mentioned above.

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You cannot cancel the order and demand s refund once the order is successfully placed and processed by our payment partners. 

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Please note that we do not offer refunds unless the shipping location is not serviced by our partner courier companies. In such a case, refunds will be processed within 7-10 business days after written confirmation of the refund and will be made in the customer's mode of payment.

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We do not accept returns or offer refunds for reasons such as a customer not liking the product after delivery or feeling that the product doesn't match their expectations. We also do not offer refunds for incorrect or insufficient addresses provided by the customer, non-availability of the recipient at the specified address, refusal to accept products, delivery to a person or place other than the customer, or in the case of force majeure events. Additionally, any tampering of the product by the customer will void any possibility of a refund or exchange.